"Leather suite cleaned much better than anticipated. Very pleased.  With the help of Clean and Dry I think our carpet will last forever!  Everything perfect, service is first class."

(more…)

FIRSTLY, DON'T PANIC!

Accidents do happen and most can be resolved, sometimes without needing to call us.  The advice below (put together with the National Carpet Cleaners Association) is here to help, no matter what the circumstances.

If something gets spilled on to your carpet, prompt action is required to prevent permanent staining.

Be Prepared

As well as the Professional Spotting Products you can purchase from us there are some common things you can have ready to hand in case of spills and stains:

• Clean white absorbent cloth or towel
• Dry Cleaning Solution - Surgical Spirit (usually available from local Chemists)
• Detergent Solution - One teaspoonful of gentle detergent for washing woollens, to half a pint (0.3 litres) of warm water
• Detergent Vinegar Solution - Add one teaspoonful of white (not malt) vinegar to the Detergent Solution
• Ammonia Solution - One teaspoonful of branded household Ammonia (available from hardware stores) to one cup of warm water

General Tips

• Do not over wet the carpet or upholstery into the backing materials
• Always test each product on an inconspicuous area of carpet or fabric prior to treating a stain
• Use products at the recommended dilution ratios
• Scrape up or blot up any excess prior to treatment
• Blot, never scrub or rub the area
• Do not use inappropriate detergents on carpets or upholstery i.e. (washing up liquid, wash powders, household bleach or disinfectants)
• Always work from the outside of the stain inward to avoid spreading
• Always apply solvents to the absorbent towel, not directly onto the carpet or fabric
• Encourage quick drying (carefully use a hairdryer on mild heat)
• Keep the fabric or carpet as dry as possible.

Alcohol, Tea, Coffee, Liquid Foods or Urine

• Blot up surplus spillage
• If you have our Professional Strength Spot Remover use as per instructions on the can.
• If not use Detergent Vinegar Solution, a little at a time
• Work from the outer edge of the stain inwards
• Frequently blot with dry cloths
• See below for final rinse procedure

Chocolate, Sweets, Blood, Glue, Egg, Ice Cream, Milk, Soft Drinks, Vomit

• Scrape up excess with a blunt knife
• If you have our Professional Strength Spot Remover use as per instructions on the can.
• If not, use a Detergent Solution starting at the outer edge
• Blot dry
• Follow up with Ammonia Solution
• Blot dry
• See below for final rinse procedure

Solids, Fats, Tar, Chewing Gum, Oil, Ointment, Shoe Polish

• Scrape up excess with a blunt knife
• If you have one use our Grease and Oil Remover Aerosol can as per instructions
• If not, use a Dry Cleaning Solution followed by Detergent Vinegar Solution
• Blot dry
• See below for final rinse procedure

Unknown Stains

• Scrape up or blot surplus spillage
• If you have one use our Professional Strength Spot Remover as per instruction on the can
• If this isn't successful use our Grease and Oil Remover aerosol as per instructions
• If you don;t have the above products use a Dry Cleaning Solution followed by clean luke warm water
• Blot dry
• If further treatment is needed, use either Detergent or Detergent Vinegar Solution
• Blot dry
• See below for final rinse procedure

Final Rinse Procedure

This is not necessary if you've used our retail products, ie the Professional Spot Remover or Grease and Oil Remover aerosol as per the instructions.  If you have used the DIY remedies then please follow these carefully

• Mix one-part white vinegar and four-parts water
• Pour mixture into a spray bottle and spray over the stained area
• Blot dampened area (do not rub) to remove excess moisture
• Spread white kitchen towel (stacked 6-8 sheets deep) or absorbent cloth over the affected area and place a weight, such as a telephone directory, on top
• Leave overnight and repeat if necessary

Whilst the stain removal guide may be basic, it should help prevent some quite common and expensive DIY stain removal damage. Unfortunately, there can never be a guarantee of complete removal of a stain, but the correct routine will give us the best possible chance of success if you call us in.
REMEMBER: Act Quickly. Scrape up solids, blot up liquids. Take plenty of time, it is worth the effort. Mix the solution accurately and test it on an out of the way piece of carpet. Always work from the outer edge of the stain to the centre. Dab or blot rather than scrub or rub. And, most importantly, NEVER OVER-WET.
NOTE: We are aware that some new carpets have been subjected to anti-static and soil-resistant treatments. Even when these have been applied, it is wise to follow the stain removal procedures suggested.

"From the person on the phone,  representative and serviceman  it was excellent all through.  Thank you."

(more…)

We've worked for Mary Llewellyn for over 20 years now and recently Mary did a video testimonial.  Please take a minute to hear what Mary had to say about our Carpet Cleaning in Doncaster.

We've worked for Mrs Smith of Wheatley Hills for several years now at a couple of properties.  Recently Mrs Smith did a video testimonial.  Please take a minute to hear what Mrs Smith had to say about our service.

If you'd like to experience that level of service please don't hesitate to call anytime.

We've worked for Mr Hartley for many years now and recently Mr Hartley said he would like to provide a video testimonial.  Please take a minute to hear what Mr Hartley had to say about our service.

If you'd like to experience that level of service please don't hesitate to call anytime.

Mrs Newman has used us since 2006 and when we visited recently said

"I always have Clean and Dry, you are the best."

Thanks again for the kind comments.

There are four steps to fresher, cleaner

and healthier furnishings and home,
here's...
STEP No. 4: Once you’re satisfied that you’re working with an honest, competent business, invite them to your home and ask for a specific quotation in writing, remember – it should be free and place you under no obligation what-so-ever. A written quotation should give you the assurance that you know exactly what service you will receive and what your job will cost – no surprises.
By following these four steps, you’ll gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap cleaning job many companies in the telephone directories can help you. You could even rent a shampooer from a local shop and do the job yourself. If you want your carpets and upholstery cleaning properly and safely, then choose a reputable professional company that can deliver all your objectives and guarantee their work.
 

Want to know what Steps 1, 2 and 3 are?

Get a copy of our...

We've regularly visited Mrs Wright of Edenthorpe since 2001 and after carpet cleaning again recently Mrs Wright commented...

A regular customer for ten years - need I say more?

Thank you for your support for 10 years Mrs Wright.

Common Cleaning Misconception No.4

"Having the right equipment is all a company needs to clean my carpets and upholstery properly"

If this was true carpet cleaning would be very much a DIY task using hired equipment. Unfortunately it isn’t that easy. To clean carpets safely and effectively needs knowledge of the chemical and physical principles involved, together with some insight into fibre technology and carpet construction.
Make sure the cleaner you choose has had proper up to date training in cleaning technology and the equipment he is using.  All our technicians are trained to the highest standards in the industry and receive regular update training.
 

Want more information like this?

Get a copy of our...

Mrs Wood of Cantley has been a regular client since 1999.  We visited again recently and this are the comments we have received...

Your representatives and servicemen are always very cheerful.  If you want good reliable friendly service then Clean and Dry is the company to phone. We always have a very friendly serviceman and today he was excellent.  We have had you before and thought the service was excellent.

Thank you for your kind words, it's very rewarding to know the teams hard work is appreciated, Allan.

What's lurking in YOUR carpet?

The House Dustmite.

Research done on behalf of the Carpet Manufacturers Association showed that, contrary to popular belief, indoor air quality is improved by installing carpets. The reason is that the carpet acts as a filter and traps household dust instead of allowing it to rise into the air we breathe at every tiny disturbance. This only works until the ‘filter’ becomes clogged. Vacuuming three or four times per week with a machine fitted with a HEPA filter is recommended with deep cleaning every six to twelve months to remove the embedded pollutants.
So what does get into your carpets and furnishings? Virtually anything and everything! Outdoor air and dust contains pollen, mould spores, fungus, viruses, bacteria, pet dander, toxic chemicals and fumes and a host of other pollutants. Unfortunately, it is impractical to totally prevent these from entering our homes. They come in naturally as the air changes and we carry them in on our clothing and shoes and even in our hair and on our skin. Add the indoor problems of house dust mites, dropped food crumbs, cooking fumes, loose hair and dead skin cells and you start to get an idea of the things we live with every day.
If your carpets and furnishing are vacuumed and deep cleaned regularly it will safely remove the trapped pollutants and improve your indoor air quality. If they are allowed to accumulate they can start to smell and may even become a health hazard.

Why Carpets are the Healthy Option...

Pollutants are trapped by the carpet instead of wafting freely into the air we breathe.  Regular vacuuming and deep cleaning keeps the ‘filter’ working efficiently and our air cleaner and healthier.
According to the National Asthma Campaign, 80% of asthma sufferers react to house dust mites and “… the house dust mite can actually cause asthma in the first place” (Asthma News, spring 2000). It isn’t the mites that cause the reaction but their faeces. Fortunately, the droppings are water soluble and proper cleaning with water can remove the problem. More recent research suggests that eczema can also be aggravated by house dust mites.
The biggest problem area for dust mites is, of course, bedding and mattresses. The bedding is washed frequently of course, but it may be worth considering having mattresses deep cleaned once or twice each year to remove the dust mite allergens.
 

Want to know more? Get a copy of our...

Mrs Saxton of Intake has used us many times since 1999 and after recently cleaning carpets again said...

Very pleased with the service and staff which provided the same.

Thank you for your loyalty Mrs Saxton.

Common Cleaning Misconception No.2

"The only reason to clean my carpets, rugs or upholstery is for appearance when they look dirty”

As you probably know, outdoor air contains pollens, mould, fungus, bacteria, cigarette smoke, car exhaust – and hundreds of other potential allergens. When you come into your home, you carry these undesirables in your hair and on your skin, clothing and shoes. Not surprisingly, all those chemicals and toxins wind up in your carpets and upholstery together with the house dust mites, food crumbs and drink spills. If they are not cleaned out they can start to fester.
If you have allergies, asthma, emphysema, or other breathing problems – one major source of your problem could be the nasty things in your carpets and upholstery.
The U.S. Environmental Agency recommends deep cleaning carpets every 6 to 12 months to control these harmful elements.  We can even apply a sanitiser called 'Formula 429', which is the NHS's choice of sanitiser and won a NHS award.
It's important to clean for hygiene as well as appearance.
 

Want more information like this?

Get a copy of our...