Updated 10th March 2021 by Allan Simmons.

How we all remain safe during the current national lockdown restrictions...

We understand you may be sceptical of inviting trades into your home at this time.  The Government guidance since the 5th November 2020 has remained the same, that trades can continue to work in houses IF face-coverings are worn by both parties and social distancing can be observed.  We want to assure you that we take the safety of both yourself and our whole team seriously.  We were already trained and certified in infection control cleaning, which is usually done for schools and doctors surgeries when there are Norovirus outbreaks, but in March 2020 our whole team undertook update training to ensure we were up to date with the very latest Public Health England and NHS protocols, and, we keep updated with their ongoing announcements.

Here are the procedures we've put in place following those guidelines:-

  • We cannot work in your home if you are self-isolating with suspected CoVid-19 symptoms, or have had CoViD-19 within the last 21 days.  If you have had CoViD-19, more than 21 days ago, we can still work for you but you MUST tell us before we visit and we will advise if there are any extra precautions we need to take.
  • If you are 'Shielding' on the advice of your Doctor we are not able to provide an "in-home service" but we are able to offer you our collection and delivery rug cleaning service.
  • Any equipment we bring into your home has been thoroughly disinfected with virucide treatment between EVERY job.
  • All the team are infection control trained and will wear appropriate PPE where needed.  This is not a scary "spaceman" suit and full respirator, they are not required under the Public Health England and NHS guidelines, but we will be wearing a facemask when we arrive.
  • We will have a fixed appointment time or appointment window and will phone if we will be any earlier to ensure it is convenient for us to come early.  This is so you can be sure we can social distance at 2m and it's still convenient.
  • We will social distance at 2m, we will knock on your door and step back. Please then show us the areas to be cleaned whilst maintaining a safe 2m distance.  We ask that you also wear a face-covering whilst you are interacting with us and maintain the 2m social distance.  Whilst we are cleaning we may ask you to stay in another part of the house until we are finished, as wearing a face-covering whilst cleaning is incredibly uncomfortable and we may remove it during cleaning.  We will of course still ask you to inspect the finished result, whilst we maintain the 2m social distancing and all wearing a face covering.
  • All soft furnishings we're cleaning will be treated, both pre and post clean, with a virucide disinfectant FREE of charge.  We use a product which has achieved the European test standard April 2020 EN14476:2013 + A2:2019 Annex A* killing up to 99.9999% of microbes and coronaviruses, including the SARS-CoV-2 which causes CoVid-19.
  • Any touch points we use we will disinfect with the same virucide.  So door handles, doors and doorframes and any furniture we move and replace, and free of charge.
  • Please do not be offended if we refuse your tea and biscuits.  We'd usually welcome them and a five-minute break and chat but don't worry, we'll make up for it next time we visit.
  • We also offer a Peace of Mind package if you're moving into a new property.  You can find out more here.

The whole team hopes this reassures you that we're taking all the precautions necessary and working responsibly to protect everyone.

If you have any questions please do not hesitate to call me direct on 01302 230685 and I'll be happy to help.

Regards,

Allan Simmons Jnr.

See our range of services here

Updated October 27th:

How we all remain safe during Tier 1, 2 & 3 restrictions...

We understand you may be sceptical of inviting trades into your home at this time.  We want to assure you that we take the safety of our both yourself and our whole team seriously.  Although we were already trained and certified in infection control cleaning, which is usually done for schools and doctors surgeries when there are Norovirus outbreaks, in March 2020 the whole team undertook update training to ensure we were up to date with the latest Public Health England and NHS protocols.  Under these restrictions, the Government have made it clear that trades can continue to work in people’s homes but must follow certain guidelines.

Here's the procedures we've put in place following those guidelines:-

  • We cannot work in your home if you are self-isolating with suspected CoVid-19 symptoms, or have had CoViD-19 within the last 21 days.  If you have had CoViD-19, more than 21 days ago, we can still work for you but you MUST tell us before we visit and we will advise if there are any extra precautions we need to take.
  • If you are 'Shielding' on the advice of your Doctor we are not able to provide an "in-home service" but we are able to offer you our collection and delivery rug cleaning service.
  • Any equipment we bring into your home has been thoroughly disinfected with virucide treatment between EVERY job.
  • All the team are infection control trained and will wear appropriate PPE where needed.  This is not a scary "spaceman" suit and full respirator, they are not required under the Public Health England and NHS guideline, but we will be wearing a facemask when we arrive.
  • We will have a fixed appointment time or appointment window and will phone if we will be any earlier to ensure it is convenient for us to come early.  This is so you can be sure we can social distance at 2m and it's still convenient.
  • We will social distance at 2m, we will knock on your door and step back. Please then show us the areas to be cleaned whilst maintaining a safe 2m distance.  We ask that you also wear a face-covering whilst you are interacting with us and maintain the 2m social distance.  Whilst we are cleaning we may ask you to stay in another part of the house until we are finished, as wearing a face-covering whilst cleaning is incredibly uncomfortable and we may remove it during cleaning.  We will of course still ask you to inspect the finished result, whilst we maintain the 2m social distancing and all wearing a face covering.
  • All soft furnishings we're cleaning will be treated, both pre and post clean, with a virucide disinfectant FREE of charge.  We use a product which has achieved the European test standard April 2020 EN14476:2013 + A2:2019 Annex A* killing up to 99.9999% of microbes and coronaviruses, including the SARS-CoV-2 which causes CoVid-19.
  • Any touch points we use we will disinfect with the same virucide.  So door handles, doors and doorframes and any furniture we move and replace, and free of charge.
  • Please do not be offended if we refuse your tea and biscuits.  We'd usually welcome them and a five-minute break and chat but don't worry, we'll make up for it next time we visit.
  • We also offer a Peace of Mind package if you're moving into a new property.  You can find out more here.

The whole team hope this reassures you that we're taking all the precautions necessary and working responsibly to protect everyone.

If you have any questions please do not hesitate to call me direct on 01302 230685 and I'll be happy to help.

Regards,

Allan Simmons Jnr.

See our range of services here

We've provided infection control cleaning in Doncaster to local  Doctors surgeries, Schools and Nurseries for years, but the recent outbreak of the SARS CoV 2 virus that causes Covid 19 meant we thought we'd better update our skill to ensure we meet the latest Public Health England Guidelines.

All our team recently spent 8.30am until 6:00pm on an update infection control course. This was specific to our industry, so it was worth the time spent on it.

What did we learn that we can update you with, that will be of use to you in your home?

Two things that you can consider that you can put into action today:

In order to effectively clean surfaces and disinfect them, you need to clean away the visible debris or dirt before applying the disinfectant or surface spray or bleach spray. This is important as otherwise, you are applying the disinfectant to a dirty surface which can, in turn, reduce the efficacy of the disinfectant, meaning it kills less of the microbes and viruses. You can use warm soapy water first to give a primary clean and then use your disinfectant for a better level of bacterial and virus control.

Another one to consider is mouldy surfaces like tiles around your bath or shower - whilst wearing gloves and use a damp, disposable paper towel or kitchen roll to wipe away any surface mould before you spray it with a mould spray or bleach. Always follow the manufacturers instructions when using a product.  As soon as you apply a spray to a surface heavy with mould, the mould will try to protect itself by shooting out mould spores which will then land in other areas of the room including on your hands, your clothes, your hair and your face. Yuck! These spores can then start to grow and multiply.  So wipe away the worst of the mould first.

Obviously, we learned (and relearned) more about the technical side of what we do specifically related to viruses and importantly about how we can safely help you in your homes and places of work. What was impressive was the number of the UK’s best-known people from our industry on the course, including one of the country’s top instructors who was topping up his own knowledge.

We also learned more about the new developments with one of the products we use and how it is now leading the market with its proven virus-killing properties.  This is what the lab states that the product has achieved: 'a pass to EN 14476:2013 + A2 2019 vaccinia virus enables claims for efficacy to be made against Wuhan virus'

This same product also has some residual efficacy.  This means that after application to a surface the product continues to kill bacteria and viruses landing on it, but it's safe for you and your pets.  How long it lasts depends on the wear, but it does give a little extra peace of mind.  Here's a picture of the surface of a treated area at a microscopic level.

Infection control disinfectant residual efficacy image doncaster

A microscopic view of the residual efficacy of our virucide treatment.

 

Both your safety and the safety of our team are of utmost importance.  We will discuss with you the additional precautions we would need both you and us to take if we were to clean in our home.  If it's your work environment we can also help there too, including full peace of mind disinfection fogging treatments to ensure your workplace is safe for your return.

Our range of services includes full Deep Cleaning (with ATP swab testing for confirmation of the efficacy of cleaning), ongoing 'Touch point' cleaning, ulv Fogging of virucides, carpets and soft furnishing cleaning and virucide treatments, Hard floor cleaning and disinfecting.  A one-stop for your home or return to work peace of mind workplace clean.

If you'd like your home or place of work cleaning and disinfecting call us now on 01302 230 685 for a free, no-obligation quotation.

Thanks for reading, and remember, we're still offering our Rug Cleaning service where we collect, clean and disinfect, then return your rugs.  Click here to find out more about our Rug Cleaning Service in Doncaster

Regards,

Allan

The above picture shows the grit and dust we removed from the rug that you can see in the picture, that's before we even started cleaning.

Rug Cleaning & Disinfecting Service in Doncaster

Updated 10th March 2021 by Allan Simmons

The Government guidance since the 5th November has been that trades can continue to work in houses IF face-coverings are worn by both parties and social distancing can be observed.  We want to assure you that we take the safety of both yourself and our whole team seriously.  During the full lockdown, people were doing general cleaning and moving their rugs and they hadn't realised how bad the rug was smelling, or how grubby and dusty they really were.  At that time we could still collect rugs if we did not need to enter your house.  Under the latest lockdown that started in January, we can obviously still clean your rugs in a contact-free way, but now we can also come inside to roll them up if required, BUT, both you and our technicians must wear a face-covering and observe social distancing.  You can still get your treasured rugs pampered in our rug facility to give you a clean and fresh-smelling home.

I also want you to know that to ensure our facility is COVID-19 Secure we have shuffled the workshop around so that we can still effectively clean your rugs AND social distance as a team, so everyone here is safe.

We've had great feedback from those existing clients who had called to check we could still work, so I thought I'd offer the same special offer to everyone who wants a rug cleaning,  and that's to include a free virucide treatment as part of the process.

How does it work?

If you've had a rug cleaned before we will have the details on file and can quote a price, apply the offer, and arrange collection if you want to go ahead.

If you've never had us clean your rugs please call and we'll ask you to describe it. We'll ask a few simple questions, which may be answered if you look at the label on the back of the rug:

  1. What size is it? we can work with metric or 'old money' imperial, don't worry.
  2. Is it wool or synthetic, eg polypropylene?  It's often described on the label.  Again don't worry if you're not sure, we can confirm on collection.
  3. Are there any fringes/tassels on the shorter ends, or all the way around if it's circular?
  4. Where did you buy it, this often gives us an idea of the style of the rug.

You can of course always take a picture of the rug, front and back, including the label, and email them in reply to this email, and include the size.

We give you a quote and you decide if you want to go ahead or get us to pop in to take a look and confirm.  There's no pressure and you can call us back if needed, we don't expect an instant answer to go ahead, either on the phone or if we visit.

If you want to go ahead we agree a collection day and approximate time slot.

When we arrive we will knock on the door and step back to allow you to open the door and observe social distancing. We will be wearing a face-covering and we require you to also wear a face-covering under the Government guidelines. We will have already sanitised our hands with an approved virucide before we knock on your door or enter your home.

We'll come in just far enough to either quote for the rug or to pick it up and take it to our van.  We ask that we remain socially distanced while we do this. Then we'll use our bacterial & virucide spray and paper towels to "touchpoint clean" any areas we may have touched, such as the door, door frame, and door handle, just for your extra peace of mind.

We'll pamper your rug in our workshop through the full process:

  • Use our specialist rug beater and vacuum to remove the grit and heavy soil.  This cannot be done in your home.
  • Prespray with virucide disinfectant.
  • Pre-treat spots and stains where required.
  • Pre-treat fringes where required.
  • Soak in our wash-tub with the correct cleaning agent, this loosens the embedded soiling from the pile.
  • Thoroughly deep wet clean with gentle agitation from four separate brushes.
  • Additional rinse and squeegee to ensure no residues are left behind.
  • Spin dry in our speed and timer-controlled Centrifuge, this removes 93-95% of any remaining water in the rug.
  • Hang to dry, or block out if required, in our temperature and humidity-controlled drying room.
  • Brush the pile so it 'sets' correctly as it dries.
  • Treat any fringes to prevent cellulose browning as they dry.
  • Inspection part one, treating any remaining stains as appropriate.
  • Apply virucide spray and brush in, which has some residual efficacy but is perfectly safe for you and your family.
  • Once dry, typically overnight, we inspect the rug again and reclean if required.
  • Prepare the rug for return on our finishing table, this thoroughly vacuums the rug to remove any remaining loose particles and lifts the pile.
  • Pack the rug in a tough polythene tube with breather pinholes to protect your rug during storage and transport back to you.
  • Call you to confirm a day to return it.  If we don't get you we'll leave a voicemail, drop you a text message, or perhaps email.
  • Knock on your door and return to the van to pick up your rug.
  • If you've opened the door and stepped back we'll pop the rug into your hallway, or your porch or garage if you prefer.  We can also now place it in the room you require, and unpack it if needed.
  • 'Touchpoint clean' as we did when we collected.
  • Ask you to pay using a credit or debit card using our machine which we will disinfect in front of you.

Everyone wins, we stay busy and protect our jobs and business as lockdown is released, and you can get cleaner, brighter and fresh smelling rugs that have been cleaned and disinfected with a Log kill 6 virucide treatment, that's medical grade 99.9999% disinfection, the best you can get.

The special offer is FREE virucide treatment, and FREE collection and delivery within the Doncaster area (normally £5 each way).

We'd love to hear from you, so please take a look at your rug and see if it would benefit from some TLC in our rug pampering workshop. Feel free to call us on 01302 230685 at any time, as calls are diverted to my home in the evening.

Regards,
Allan Simmons

 

 

 

 

Allan Simmons Jnr, Owner

Visit Our Rug Cleaning Page Here.

With an estimated 51 million pets living in the UK, it’s clear that we’re a nation of animal-lovers. With the loyalty, companionship and enjoyment that a pet brings to our lives, however, comes mess, stains and bacteria.

Admittedly, it can be difficult to balance a clean carpet and happy pet – or pets. But it is possible. Read on for our handy pet-friendly, carpet cleaning guide…

Keep their paws clean

Dogs need walking at least once a day, while cats wander freely in and out of your home. All this coming and going can bring dirt and grime from the outdoors inside, dirtying your carpets and spreading germs.

Keep a towel near your front or back door, cleaning your pets’ paws when they re-enter the house. They probably won’t thank you for it, but will grow used to this routine, learning that they can’t come back inside until their feet are clean.

Add a protective walkway

Whether it’s a doormat or a tile entrance, having a barrier between the great outdoors and your clean carpets can be a lifesaver when it comes to keeping things clean. Doormats absorb water, dirt and mud from mucky paws, preventing the dirt from getting into your home.

Place an absorbent doormat in front of each doorway that your pets use to come and go, making sure to clean it as and when is necessary.

Tackle stains quickly

Toilet training your pet can be a messy and tiring process, for you and your carpet. Until your cat or dog has nailed going to the bathroom outdoors, its important that you’re on the ball with stain removal.

If your pet has an accident, remove any excess from the area before blotting it clean. Use a white vinegar solution to keep odours at bay. Without removing those odours, your pets may continue to return to the same spot.

Call the professionals

If you’ve tried everything, and your carpet is still looking and smelling less than impressive, it may be time to give the professionals a call. Vacuuming quite simply isn’t enough. Pet hair, residue dirt, odours and bacteria can still continue to accumulate within your carpet.

We recommend regular professional cleans, to get rid of the deep, built-up dirt and hair lingering within your carpet. Clean & Dry provide a complete carpet cleaning service in Doncaster to keep your home, and your pets, happy and clean. Our friendly team will restore your carpets in no time, with great value cleaning packages for every need.

Some people are frequent cleaners, while others leave their carpets for months on end. But what if we were to tell you that both options leave a surprising amount of dirt hiding deep in your carpet?

The truth is, cleaning your carpet yourself – however often – simply doesn’t get deep enough. And the results are truly shocking. Back in the noughties, Richard and Judy treated two viewers to a closer look at what’s lurking within their carpets.

Both had their carpets deep cleaned, with dirty water collected from the cleaners and sent for analysis. This post looks at some of the shocking results when carpets aren’t cleaned professionally.

Self-cleaning doesn’t cut it

In the eye-opening carpet cleaning segment, Richard & Judy introduced two viewers – one who never had her carpet deep cleaned but invested in a good quality vacuum cleaner, and one who attempted to steam clean the carpets herself every six months or so.

Despite these attempts, both carpets produced a murky black sludge. From the off, you can see just how little a difference DIY cleaning makes. But it’s what the sludge contains that really highlights the importance of professional carpet cleaning.

What lies beneath…

Think your carpets are clean? Think again. Here’s just a taste of what analysts found within the cleaning water:

  • Millions of bits of dead dust mites
  • All kinds of hairs – including one which, after analysis, was found to be from a rat
  • Body parts from over 30 different types of insect, including a moth wing

They also found enough pollen grains to fertilise an entire wildflower meadow. Yes, your carpets could be making your allergies worse all year round.

Next on the list was a bowl full of human skin. Why? On average, a family of four shed just over three pounds of skin cells in one room over the course of a year.

That skin doesn’t just fester – if only. It’s actually eaten by silverfish, dust mites, cheese mites and carpet beetles, allowing them to thrive. These creatures were all found in abundance in the two volunteers’ carpets.

Dirtier than the streets

This one-off analysis isn’t on its own. Research by Dr Schubert Pereira, Head of Technical Research at Rug Doctor, found that carpets in the UK are five times filthier than the streets. That’s not your quiet village street either – carpets were being compared to some of London’s busiest urban streets around Piccadilly Circus.

It’s simple. Leaving your carpets without professional cleaning for two years produces a massive two pounds of grease, dust, dirt, skin, hair and more, per square foot. That’s why Dr Pereira himself suggests having carpets deep cleaned once every three months, or at least once every six months as a bare minimum.

Is your carpet tainted by hard-to-remove stains? Or is it just in desperate need of a deep clean? It might be time to get the professionals in. But the question on everyone’s mind is how much this will set you back.

In truth, there are a number of different factors which affect the price – from the size of your carpets to the quality of the services. Read on as we explore the costs of carpet cleaning and which factors to take into consideration when pricing things up…

Getting an accurate quote

Some cleaners may quote “by-the-room”, providing what seems like a bargain rate. Unfortunately, this doesn’t typically include hidden costs like travel charges and moving furniture. Translation? The bargain deal is often too good to be true. This “Bait and Switch” technique is unfortunately far too common, the company lure you in with a price that is hard to resist, only to change the deal when they arrive for the appointment. Once the job is booked and the carpet cleaner is at your property pressure is put on for you to pay extra for the chemicals needed to do the job, the size of the room being larger than expected, the room being an irregular size which means that more time is needed etc.

Instead, professional carpet cleaners know that home inspections are needed before they can provide a price. They want to check the fabric, fibre type and colour fastness. During a home inspection, professionals will also be able to assess the size of the carpet. Understandably, the larger the space, the more you can expect to pay.

With this information they can offer you a free and fixed, no obligation quote.

The quality of the cleaning

The price of professional carpet cleaning also depends on the quality of cleaning you require. Anyone can use a vacuum or DIY carpet shampoo, but more often than not these won’t produce the high-quality results.

Deep cleaning carpets whether at home or at your office takes skill. That’s why when pricing up professional cleaners you need to take into consideration how much training the technicians have. Specially trained carpet cleaning businesses will follow industry standards – which means they deliver quality results every time.

With professionals, your carpet receives a deep clean without using any harsh chemicals or gallons of water. This doesn’t just clean the surface level, but also removes allergens, bacteria and dirt. Ideally, look for a company that is a member of The National Carpet Cleaners Association. This will give you total peace of mind that the company is trained, insured, trusted and accredited.

The value of professional carpet cleaning

Another thing to consider when comparing carpet cleaning quotes is the value of a professional job. Having your carpets cleaning thoroughly will revitalise them, keeping them bright and fresh for longer. In the long run, you’ll find that it saves you money as you won’t need to replace your carpets.

With carpet cleaning, like many services, you often find you get what you pay for. The carpet cleaners with the best equipment, fully trained staff, professional chemicals, reviews and reputation will often charge more than less established businesses that can’t offer the same level of service. When deliberating the price of carpet cleaning or comparing quotes make sure you consider the overall value.

Looking to save a bit of money? Opt for cost-saving packages like the Moving Home or The Living Room package, which offer several treatments in one go or an economical treadways-only treatment.

Get a quote you can trust

There are all kinds of factors which affect the cost of carpet cleaning. For an accurate price, it’s best to get a quote from the professionals. Clean & Dry can provide just that. We offer thorough, hygienic carpet cleaning services in Doncaster with no hassle on your part and zero hidden costs.

We don't just clean soft furnishings, we also clean Karndean and other hard floors too.

If you have Karndean flooring that's lost its shine we can deep clean and seal it to restore its original appeal. Below is a recent floor we restored.

Call us now for a free no obligation quote and test clean to show you what can be done 01302 230685...

Call Now and Take Advantage of

our Ever Popular

3 for 2 Offer

on our Clean & Protect Service...

 

Let us take care of all your soft furnishing cleaning needs before the Spring Cleaning mad rush and you can take advantage of our 3 for 2 offer on our most popular Clean & Protect service.  Just mention "Web Offer" when you call to book...

Have any combination of Carpets, Rugs and/or Upholstery Cleaned & Protected and every third item will be

Cleaned & Protected FREE of charge.

Cutting the price but not the standard!

We may be cutting the price but you have my absolute assurance that we will not be cutting back on our high standards.  ALL our work is fully guaranteed, if you’re not completely satisfied we will put it right or refund your money, NO QUIBBLE!

See Reviews from our Clients...

[WPCR_SHOW POSTID="25" NUM="5" SNIPPET="300" HIDECUSTOM="0" HIDERESPONSE="0"]

The (not so) small print!  All we ask is that we clean the free item(s) at the same time as we clean the other items, the work is done during the daytime, Monday to Saturday and our minimum charge is £100.00 The free item is the smallest or lowest priced items.  Hall, Stairs & landing count as one item.
This offer is available to our residential clients only and obviously no other discounts apply.

This offer is only available for on work booked before 31st May 2018.
So beat the Spring Cleaning rush and don't miss out!  Call us NOW!

Clean more and SAVE MORE!

For every three rooms/items we Clean & Protect the smallest one will be free.  Why not have SIX rooms/items done and only pay for FOUR!

Remedies for pets over Christmas

Make the Holidays fun for your pets too...

Increased visitors, unexpected guests and a change to the normal routine over the hectic holiday season can change a pet’s normal routine and increase their stress level. For a pet that's used to following a regular routine, the holidays can become a very stressful time.
Unfortunately for homeowners, one of the first symptoms of a “stressed-out” pet is often unexpected and an accident indoors. With the potential for the 'expected' spills and stains that come with holiday entertaining, the last thing pet owners want or need is a pet stain to clean up and the potential lingering odour that comes with it.
Here's what we recommend for pet lovers to ensure a joyful and accident-free holiday season with their furry companions:

  • Create a safe space for pets away from the crowd that includes toys, their bed and other familiar items like food and a water bowl to help decrease anxiety.
  • Stick to a familiar schedule as much as possible and limit the amount of changes pets are exposed to by taking walks and feeding them at the regular times.
  • Pet-proof the home by keeping holiday decorations, electrical cords, food, alcoholic beverages, and holiday plants out of reach to avoid stressful trips to the vet.

When accidents do occur, it is vital to act quickly to remove the stains.

Here are some remedies for removing pet urine and odour to preserve both carpets and a home health.
Our 'Pongo' Pet Odour Remover. For improved results over home remedies, try our 'Pongo' product which eliminates fresh pet urine odours and stains at the source.
Professional cleaning. For older or severe pet urine issues, you can contact us to come into your home and provide their revolutionary Pongo deodorising service to eliminate pet urine odours right at the source.

If you need any help or advice just call us...