Protect yourself from cowboys – always ask for a cleaners NCCA accreditation…
Established in 1968, the National Carpet Cleaners Association is the only independent UK trade body dedicated to the cleaning of carpets, hard flooring, upholstery, curtains and other soft furnishings. It’s nationally recognised by the government, media and the carpet and furnishing industry as the authoritative source of information and advice on all aspects of the industry.
The principal objective of the NCCA is the establishment and maintenance of minimum standards within the carpet and upholstery cleaning industry, with the dual aim of safeguarding the reputation of the industry and protecting its customers, whether in the domestic or commercial sphere.
Members are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times. All members are expected to provide a fair deal for their customers, summed up by the NCCA motto “SERVICE WITH INTEGRITY”
All applicants for membership must have undertaken the NCCA or equivalent course in carpet and upholstery cleaning and reached the required standard in the written test papers which follow. This course offers a thorough grounding in all aspects of the carpet and upholstery craft, and covers theoretical and practical instruction in basic cleaning as well as spot and stain removal. Only after successful completion of this course may the applicant become a fully accredited member of the NCCA and be eligible to add the coveted logo to their company name.
It is important for the health of your family, and your furnishings, that the cleaner you use fully understands which cleaning materials are environmentally friendly, which can trigger allergies in susceptible people, such as asthmatics, and which solvents and cleaning fluids are appropriate to each of the many types of carpets and furnishing fabrics in people’s homes today.
The long life of your precious carpets and curtains depends on their being cleaned by an expert. Without regular cleaning, a carpet that could remain fresh and bright for thirty years will be dull and worn after as little as ten years. Which is why investing in expert cleaning makes sound financial sense.
So always look for an NCCA accredited cleaner, and always ask to see evidence of that accreditation before allowing a cleaner to work on your carpets, hard floors or furnishings. Here’s our membership confirmation, click the logo…